At kisa918, your privacy is more than a legal obligation — it is our moral responsibility. This document clearly and transparently explains how we collect, use, store and protect your personal information as a member of our platform.
kisa918 Privacy Commitment
Your privacy is protected through six comprehensive approaches we practise every day
We only collect data that is strictly necessary to operate kisa918. No excess information is gathered without a clear and lawful basis.
Your personal data belongs entirely to you. kisa918 does not sell, rent or trade members' personal information to any third party without your consent.
All data transmitted between your device and kisa918's servers is protected by 256-bit SSL encryption — the same security standard used by leading banks in Malaysia.
You have full control over your data — including the right to access, correct, transfer, or request the deletion of your personal data at any time.
Your data is retained only for as long as necessary for operational and legal compliance purposes. Once the retention period expires, data is securely deleted or anonymised.
In the event of any data breach involving your information, kisa918 is committed to notifying you within 72 hours — well ahead of standard industry requirements.
Questions about privacy?
View FAQThis Privacy Policy forms part of kisa918's Terms & Conditions and is binding on all platform users. By registering for or using kisa918's services, you are deemed to have read and agreed to all provisions in this document. We encourage you to read it in full before registering.
Kisa918 ("we", "the Company", "the Platform") is committed to protecting the privacy of all users on our platform. This Privacy Policy outlines our practices regarding the collection, use, disclosure, transfer and storage of your personal information as a kisa918 member.
This policy applies to all kisa918 users, regardless of whether you access the platform via the kisa918.bet website, the mobile app, or any other digital channel operated by kisa918. It covers all data collected during the registration process and through your use of Sports Betting, slots, Live Casino, and any interactions with our customer support team.
As a platform built to serve Malaysian players, kisa918 complies with applicable data protection requirements and internationally recognised standards. We implement appropriate technical and organisational measures to ensure your data remains protected at all times.
Kisa918 collects your personal data through various channels and at multiple interaction points. Below is a breakdown of the data we collect along with the specific purpose for each category:
A. Data You Provide Directly
B. Data Collected Automatically
C. Financial Transaction Data
Every piece of data we collect serves a specific and legitimate purpose. kisa918 uses your data solely for the following:
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account management & verification | Name, IC, email, phone | Contract performance |
| Processing of deposits & withdrawals | Banking details, transaction records | Contract performance |
| Fraud prevention & AML | All data categories | Legal obligations |
| Customer support | Account information, interaction records | Legitimate interest |
| Platform improvements | Usage data, session data | Legitimate interest |
| Marketing communications | Email, phone (with consent) | Consent |
| Regulatory compliance | Identity, financial transactions | Legal obligations |
Kisa918 uses your betting activity data to personalise your experience on the platform — such as recommending slots you may enjoy or delivering relevant promotions. You may opt out of these personalised recommendations via your account settings.
Kisa918 does not sell, rent or trade your personal data to any third party for their commercial purposes. However, there are limited situations in which we may need to share your data:
Permitted Sharing:
The security of your data is kisa918's top priority. We implement multiple layers of technical and procedural safeguards to ensure your personal data remains protected at all times:
While we take every reasonable precaution, no security system can be guaranteed 100% secure. In the event of a data security incident involving your information, kisa918 is committed to notifying you as promptly as possible — no later than 72 hours after we become aware of it — along with the steps taken to address the situation.
Kisa918 uses cookies and similar tracking technologies to enhance your experience on the platform and ensure its core functions operate smoothly. Below are the types of cookies we use and the controls available to you:
You can manage your cookie settings through your web browser at any time. Please note, however, that disabling essential cookies may affect certain functions on the kisa918 platform.
As a data subject, you hold the following rights regarding your personal data held by kisa918. We are committed to facilitating the exercise of these rights within a reasonable timeframe:
Request a copy of all personal data we hold about you. We will respond within 30 business days.
Correct any inaccurate or incomplete data through your account settings or by contacting our customer support.
Request deletion of your data when it is no longer needed, subject to legal requirements.
Receive a copy of your data in a machine-readable format for transfer to another platform.
Object to the processing of your data for direct marketing purposes at any time, with ease.
Restrict how we process your data while you raise an objection or while a review is in progress.
Kisa918 strictly prohibits individuals under the age of 18 from registering or using our platform in any capacity. We have no intention of collecting personal data from minors.
Should we discover that we have collected personal data from an individual under 18 years of age without proper age verification, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe their child has registered on kisa918 are urged to contact us immediately at support@kisa918.bet.
Kisa918 employs multiple age verification mechanisms, including date of birth verification at registration, IC checks upon request, and monitoring of unusual activity. We encourage parents to use parental control software on devices shared with their children.
Kisa918 reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or the way we operate our services. All changes will be communicated to you through the following methods:
Your continued use of the kisa918 platform following any amendments to this Privacy Policy taking effect will be deemed acceptance of those changes. If you do not agree with the amendments made, you have the right to close your account, and we will process the withdrawal of your remaining balance in accordance with our standard procedure.
If you have any questions, concerns, or complaints regarding how kisa918 handles your personal data, we encourage you to reach out to us directly. We are committed to addressing every enquiry seriously and in a timely manner.
Join over 500,000 Malaysian members who trust kisa918 — sign up today and enjoy a betting experience that is safe, fair and fully protected.